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Water Filter Supply.com

Returns and Disclaimers


Opened filters
and/or used filters cannot be returned, due to the inability to re-sell the filter.

Un-opened/Unused filters and systems returned in their original, unopened packaging within 30-days from the date of invoice will receive a full refund less any handling and shipping charges.  

You must first obtain a Return Merchandise Authorization (RMA) number by emailing us at  waterfiltersupply@yahoo.com

Any products sent without an RMA number will not receive a refund and may be returned to the sender at their expense.

All refund amounts will be based on the manufacturer's warranty and Water Filter Supply.com's return policy.  

Refunds take up to 10
 business days to process once we receive the return.

If any merchandise was defective, we will refund the full purchase price upon receiving and reviewing the merchandise returned in undamaged condition.

To ensure the safe return of your return merchandise, please ship with tracking capabilities such as UPS or United Postal Service Priority Mail.